Retailers Rank Searchspring # 1 for Ecommerce Search Software in G2 Grid® Reports for Summer 2021



Searchspring recognized as the leader in search and merchandising, high performing in e-commerce personalization

Searchspring, a global leader in site search, merchandising and personalization, today announced it has been named a “Leader” in e-commerce research and merchandising in the G2 Grid® Summer Reports 2021, as well as one of the top performers in e-commerce personalization. Scores are based on customer verified reviews based on ease of use, ease of installation, ease of administration, and how well the software meets requirements. G2 is the world’s largest B2B technology marketplace for software and services, helping businesses make smarter purchasing decisions.

Searchspring ranked # 1 among all providers for G2’s Top Rated Ecommerce Search, earning it its Summer 2021 “Leader” position in Enterprise Search Software, All while retaining its status as a leader in electronic commerce. The company was also recognized for “Best Support”, “Easiest Administration”, “Easiest to Do Business With”, “Best Relationship” and “Easiest Installation”. Rated by Searchspring customers as 4.9 / 5 stars, Searchspring has been favorably rated for offering “Gold Standard for Functionality”, “Brilliant Service”, “One of the Easiest Integrations”, “Increase Search and merch to the next level “and” Incredible Performance. Incredible people. Fantastic results “.

“These accolades are the sum of our incredible retail customers and the passion that each member of our team puts to work every day to help retailers create memorable shopping experiences that will accelerate their growth and value proposition.” said Searchspring CEO Peter Messana.

Searchspring’s G2 Leader badges are representative of the company’s ongoing commitment to revolutionizing the experience of buyers and retailers through its full-service e-commerce solutions. The High Performer badge for e-commerce personalization further validates the company’s positioning and investment in personalization tools. This ranking comes shortly after the general availability of personalized recommendations following the acquisition of 4-Tell, an award-winning personalization engine.

“Searchspring achieved the Leaderboard ranking in the Summer 2021 G2 Grid® Reports for Ecommerce Research and Online Merchandising, based on its high levels of customer satisfaction and its likelihood of recommending customer reviews. real users on G2, the world’s leading business solutions review website, ” said G2 research director Gabriel Gheorghiu.

Since 2018, Searchspring regularly ranks in the following categories:

Best relationship (Winter 2020, Summer 2021) – For products that obtain the highest relationship score in their category.

Better support (Winter 2020, Summer 2020-Summer 2021) – For products that achieve the highest rating for support quality in their category.

Simplest administrator (Summer 2020 – Summer 2021) – For products that achieve the highest ease of administration rating in its category

Easiest configuration (Fall 2020-Summer 2021) – For products which obtain the greatest ease of installation in its category

The easiest to do business with (Winter 2020, Summer 2021) – For products that achieve the highest Ease of Doing Business rating in their category.

High performance (Summer 2018 – Summer 2020, Summer 2021) – For products that have high customer satisfaction scores.

Leader (Fall 2019, Fall 2020-Summer 2021) – For products rated highly by G2 users with substantial satisfaction and market presence scores.

Momentum leader (Winter 2020, Summer 2020, Fall 2020, Summer 2021) – For products classified in the top 25% of products in their category by their users.

Users love us (Spring 2017 – Summer 2021) – For products that have collected 20 reviews with an average rating of 4.0 stars.

G2 rates products and suppliers based on reviews collected from its user community, as well as aggregated data from online sources and social media. More information on the scoring methodology can be found here.

About Searchspring
Searchspring’s mission is to empower ecommerce teams with superpowers. We give the world’s most creative online brands the user-friendly research, merchandising, personalization and analytics they need to increase conversion and deliver unique shopping experiences. Learn more at or visit the websites of some of our most heroic clients like Moen, Fabletics, Volcom, Wildfang or Alternative Apparel.

Media contact
Deliah Mathieu
Public Relations and Communications Manager, Searchspring
[email protected]

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