SoftwareReviews Announces the Best Enterprise Research Software of 2022 | News

Coveo Relevance Cloud, Yext, Algolia, and Sinequa Intelligent Search Platform are the 2022 Enterprise Search Data Quadrant Gold Medalists.

TORONTO, January 26, 2022 /PRNewswire/ – SoftwareReviews, a division of computer research and consulting firm Info-Tech Research Group, has released its 2022 Enterprise Research Data Quadrant Awards, naming five gold medal-winning sellers. The following vendors are the winners based on feedback provided by their end users via SoftwareReviews’ comprehensive online survey:

  • Coveo Relevance Cloud
  • Shortly
  • Algolia
  • Sinequa Smart Research Platform

Vendors are scored on product features, vendor capabilities, and relationship with their software partner.

SoftwareReviews’ Data Quadrant report involves collecting information on user satisfaction with both product features and experience with the vendor. Aggregated Emotional Response Ratings are included across the areas of Service, Negotiation, Product Impact, Conflict Resolution, Strategy and Innovation to create a powerful indicator of overall customer sentiment. user towards the supplier and its product – all from the point of view of the users of the software. SoftwareReviews calls this idea the Net Emotional Footprint.

With a net emotional imprint of +94, Coveo Relevance Cloud is loved by its customers for providing outstanding content analytics. Shortly received a net emotional footprint of +75 and exceeded user expectations for its multi-format support. Algolia, with a net emotional footprint of +81, ranks very well for advanced research. With a clear emotional imprint of +78, Sinequa Smart Research Platform received a high rating for providing a smooth data onboarding process.

Enterprise Search software satisfied users with advanced search. However, users would like to see improvements in audio and video analysis features.

Other in-depth product review reports are available at www.softwarereviews.com

About SoftwareReviews Data Quadrant Awards and Software Reports

The SoftwareReviews Data Quadrant Awards recognize outstanding vendors in the technology market as rated annually by their users. Top vendors in a software category are eligible to receive Data Quadrant Gold Awards, provided their net-promoter scores meet the user satisfaction threshold high enough in four evaluation areas: Vendor Capabilities , product features, likelihood of recommendation, and vendor experience.

About SoftwareReviews

SoftwareReviews is a division of Info-Tech Research Group, an IT research and consulting company founded in 1997. Backed by two decades of IT research and consulting experience, SoftwareReviews is a leading source of expertise and knowledge of the enterprise software landscape and the client-vendor. relationships. By collecting real data from IT and business professionals, the SoftwareReviews methodology produces detailed and authentic insights into the enterprise software review and purchase experience.

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